Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information Plan Stack collects, how we use it, and the rights you have. By using our website and purchasing our digital products, you agree to the practices described below.

Last updated: September 10, 2025

Information We Collect

  • Contact details – name, email address (when you contact us or at checkout).
  • Order information – products purchased, transaction amounts, currency, and timestamps.
  • Payment data – processed securely by our payment provider (e.g., Stripe). We do not store full card details.
  • Technical data – IP address, device/browser type, pages viewed (via cookies or similar technologies).
  • Support messages – communications you send to our support email.

How We Use Your Information

  • Process orders, deliver download links, and provide customer support.
  • Operate, secure, and improve our website and digital products.
  • Send order confirmations, product updates, or important service notices.
  • Detect and prevent fraud, abuse, or violations of our Terms.
  • Comply with legal obligations and enforce our policies.

Legal Bases for Processing (GDPR)

If you are in the EEA/UK, we process personal data under these legal bases:

  • Contract – to fulfill your purchases and provide downloads.
  • Legitimate interests – to improve our services and prevent fraud.
  • Consent – where required (e.g., certain analytics or communications).
  • Legal obligation – to meet tax, accounting, and compliance requirements.

Cookies & Analytics

We may use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can adjust your browser settings to refuse cookies, but some features may not function properly.

Sharing & Disclosure

We do not sell your personal information. We may share limited data with trusted service providers that help us operate our business, such as:

  • Payment processing (e.g., Stripe) to securely handle transactions.
  • Email/communication tools to send order confirmations and support replies.
  • Analytics/hosting providers to maintain and improve our website.

These providers only process data on our instructions and under appropriate safeguards. We may also disclose information if required by law.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. Order records may be kept for the periods required by applicable law.

Your Rights

Depending on your location, you may have rights to access, correct, update, or delete your personal information, object to or restrict certain processing, and request data portability. Where processing is based on consent, you can withdraw consent at any time.

To exercise your rights, contact us at support@planstack.online. We may need to verify your identity before responding.

International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect your data when it is transferred internationally.

Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and products are not directed to children under the age of 13 (or as defined by local law), and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date above. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: support@planstack.online

We aim to respond within 1–2 business days.